How To Reach This Bilbao Guide

One mailbox, no forms: every message to this site goes to info@freethingstodoinbilbao.com.

Email Is The Fastest Route

One mailbox serves the whole site: info@freethingstodoinbilbao.com. There is no contact form, no account, no newsletter, no comment section and no registration of any kind. The pages are static, so the address is the single point of contact. Any email a reader sends is used only to answer it, which is the entire life an inbox message has here.

Because nothing is sold here, there is nothing to look up. No bookings are taken, no payments are handled and no orders exist, so there is no history, invoice or account to check on anyone's behalf. A message can still earn its keep: it can name a page, flag a broken link, or question a number that looks off. Plain text with a link works best.

What To Write About

Corrections work best when they are specific. Name the page and the problem: a museum whose free hours have changed, a church that now charges, a plaza pin sitting in the wrong spot, a walk link leading nowhere. Each free place on this site carries its own condition for being free, and those conditions shift without warning. A short note beats a long one.

New leads help as well. The directory lists 18 pay-what-you-want walks in Bilbao, 16 on GuruWalk and 2 on freetour.com, all run by independent local guides, so a walk missing from that count is worth naming. Questions about how the site work are fair game too: why a rating shows out of 5 in one place and out of 10 in another, or what happens after a referral link is followed. Both have plain answers.

What This Site Cannot Do

This site operates no tours, and that limit is real. It takes no bookings, handles no payments and sells nothing; every reservation happens on the walk's own page at GuruWalk or freetour.com. A request to reserve, reschedule or cancel therefore has to go to the platform, not here. The walk itself is free. At the end the walker gives the guide what they think it was worth, and that tip goes to the guide, not to this site.

Ratings sit outside this site's reach as well. GuruWalk scores walks out of 5 and freetour.com scores them out of 10, and each figure appears exactly as its platform shows it; neither is converted into the other. Review counts cover all languages of a walk. A dispute over a review or a score belongs on the platform hosting it, because the directory here only displays what those platforms publish.

Before You Write

On data, briefly. The site is static pages hosted on Cloudflare, which processes requests and may keep standard server logs. Google Analytics 4 loads on the pages to measure aggregate visits and clicks on outbound GuruWalk and freetour.com links, recording the link address, link text and page path, and it may set cookies. No advertising runs here and this site sets no advertising cookies of its own.

Maps use Leaflet with OpenStreetMap tiles, which means a visitor's browser requests tiles from OpenStreetMap servers and those servers see the visitor's IP address. Click through to GuruWalk, freetour.com or anywhere else and that site's own privacy policy governs. Readers in the EU or elsewhere may ask what email data is held, ask for it to be deleted by writing to info@freethingstodoinbilbao.com, and complain to their local data protection authority.